Returns & Exchanges
At Pappy & Company, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns of unused and unopened items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Items
Carefully pack your items in their original packaging, ensuring all tags and seals are intact to prevent damage during transit.
Print and Attach Label
Download and print the prepaid shipping label provided through the portal and securely attach it to the outside of your package.
Drop Off and Track
Deliver your package to the designated carrier location and keep your tracking number handy until your refund is processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing